Answer the 6pm emergency call while you're on a ladder.
Built for HVAC, plumbing and electrical. Your AI receptionist answers every call, books the job into your calendar, and transfers real emergencies to you — so the next company on Google never gets it.
Sound familiar?
- ✕Customers call while you're on a roof or under a house — they leave no message and call someone else.
- ✕You lose evenings returning calls that could have been handled while they were fresh.
- ✕Repeat questions about call-out fees and service areas eat into productive time.
Magzit handles it all.
Trained on your services, hours, and policies. Answering 24/7.
Answers on the first ring
Every call picked up, even mid-job. No more missed calls going to a competitor.
Quote request capture
Captures customer name, contact number, job description, and suburb. Ready for you to review and quote when you're done on site.
Service area & FAQ answers
Call-out fees, service areas, job types you do and don't take — answered from your knowledge base, accurately, every time.
Qualify leads before callback
Filter out out-of-area jobs and out-of-scope requests before you spend time calling back.
After-hours job capture
Customers ring at 7pm when they discover a leak. Your AI answers, captures the details, and you quote first thing tomorrow.
Job inquiry log
All inquiries with contact details and job summaries in one dashboard. No sticky notes, no lost callbacks.
Everything included, zero setup headaches.
- 24/7 call answering — never miss a lead
- Natural AI voice, sub-second response
- Captures names, numbers & booking requests
- Warm transfer to your team when needed
- Same knowledge base as your website chat
- Dashboard with call transcripts & summaries
- Custom greetings matching your brand
- Live in under 10 minutes
Frequently asked questions
- Will it work when I'm in an area with poor signal?
- Yes — the AI handles the call on your behalf. Calls route through the cloud, not your mobile, so patchy coverage on site doesn't matter.
- Can it tell customers my call-out fees and service area?
- Yes — add your rates, service suburbs, and job types to your knowledge base. The agent answers accurately from that content.
- What if a customer has an emergency (burst pipe, gas leak)?
- Configure an emergency transfer rule. The agent recognises urgency and transfers the call to your mobile immediately, with context.
- I only want after-hours answering — can I set that up?
- Yes — configure the agent to activate only outside business hours, or full time. Your choice.
- How much does it cost compared to a call answering service?
- Significantly less than a human answering service. See our pricing page for current plans.
Stop losing jobs to voicemail.
Set up in 10 minutes. Works while you're on the tools.