Reservations taken and questions answered — even during dinner service.
Your AI receptionist handles booking calls, opening hours, menu questions, and large group inquiries — freeing your floor staff to focus on the guests in front of them.
Sound familiar?
- ✕Floor staff can't step away from tables to answer the phone during a busy service.
- ✕Opening hours and menu questions clog the phone line during peak periods.
- ✕Large group and private dining inquiries get lost when staff are in the weeds.
Magzit handles it all.
Trained on your services, hours, and policies. Answering 24/7.
24/7 call answering
Every call answered during service, after close, and on public holidays — even when your team is at full stretch.
Reservation capture
Name, party size, date, time, and any dietary requirements — captured and logged for your host to confirm.
Menu & FAQ answers
Opening hours, parking, BYO policy, allergen information, private dining — answered from your knowledge base instantly.
Large group & event inquiries
Captures function inquiries with guest count, date, and budget. Notifies your events team to follow up.
Website chat on same brain
Phone and website chat powered by the same knowledge base — consistent answers across every channel.
After-hours reservation capture
Guests book at 11pm. Your AI captures the request; your host team confirms in the morning.
Everything included, zero setup headaches.
- 24/7 call answering — never miss a lead
- Natural AI voice, sub-second response
- Captures names, numbers & booking requests
- Warm transfer to your team when needed
- Same knowledge base as your website chat
- Dashboard with call transcripts & summaries
- Custom greetings matching your brand
- Live in under 10 minutes
Frequently asked questions
- Can it integrate with my reservation system (OpenTable, Resy)?
- The agent captures reservation details into your dashboard. Direct reservation system integration is on the roadmap.
- Can I customise it for events and private dining?
- Yes — add your function packages, minimum spend requirements, and event lead times to the knowledge base.
- What if a caller wants to change or cancel a booking?
- The agent captures the change request and logs it with the original booking reference. Your team confirms the change.
- Can it handle multiple venues?
- Yes — configure separate knowledge bases and phone numbers for each venue, all managed from one dashboard.
- Does it work for cafés and quick-service as well as fine dining?
- Yes — any hospitality business with a phone line benefits. Configure the tone and content to match your venue.
Focus on the guests in front of you.
AI receptionist for hospitality. Live in under 10 minutes.